Terms of service

TERMS OF SERVICE:

 

 

1. Acceptance of Terms

By accessing or using the Valid Dad online store (the "Site") and purchasing any products from us, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Site or place any orders.

Valid Dad ("we," "us," or "our") reserves the right to update or modify these Terms at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised Terms.

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2. About Valid Dad

Valid Dad is an online retail brand selling premium Caps and accessories. Our store is hosted on Shopify and operates in accordance with Shopify's platform policies. All products sold through our Site are subject to availability.

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3. Eligibility

To place an order on our Site, you must:

Be at least 18 years of age or have the consent of a parent or legal guardian.
Provide accurate, current, and complete information during the checkout process.
Have a valid payment method accepted by our store.

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4. Products & Pricing

All product descriptions, images, and prices are subject to change without notice.
We reserve the right to limit quantities of any product or discontinue any item at any time.
Prices are listed in U.S. dollars and do not include applicable taxes or shipping costs unless stated.
We strive to display product colors and designs as accurately as possible; however, actual colors may vary slightly due to monitor settings.

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5. Orders & Payment

By placing an order, you represent that:

The information you provide is accurate and complete.

You are authorized to use the payment method provided.

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud, incorrect pricing, or product unavailability. If your order is cancelled after payment has been processed, a full refund will be issued promptly.

Accepted payment methods include:

Major credit and debit cards (Visa, Mastercard, American Express)
PayPal.
Other payment providers available at checkout via Shopify.

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6. Shipping & Delivery

Orders are processed within 2–5 business days of purchase confirmation.
Shipping times vary by location and carrier and are estimates only. Valid Dad is not responsible for delays caused by third-party carriers, customs, or circumstances
beyond our control.
Risk of loss and title for purchased items passes to you upon delivery to the carrier.

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7. Return & Exchange Policy

Valid Dad maintains a strict exchange-only return policy. We do not offer refunds.

Eligibility for Exchange:
Exchanges are accepted only for damaged hats
The item must be reported as damaged within 7–14 business days of the confirmed delivery date.
Items must be unused, in their original packaging, and accompanied by proof of purchase (order confirmation or receipt).

Exchanges are not accepted for items damaged due to misuse, improper care, or normal wear and tear.

How to Request an Exchange:
1. Contact us at our official support email within the eligible return window.
2. Provide your order number, a description of the damage, and photos of the damaged item.
3. Our team will review your request and provide a prepaid return label if approved.
4. Upon receipt and inspection of the returned item, an exchange of equal value will be shipped.

Valid Dad reserves the right to deny any exchange request that does not meet the above criteria.

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8. Intellectual Property

All content on the Valid Dad Site — including but not limited to logos, hat designs, the "Certified Valid Dad Approved" patch, the "Earned Not Given" script embroidery, graphics, text, and branding — is the exclusive intellectual property of Valid Dad and is protected by applicable copyright, trademark, and
intellectual property laws.

You may not reproduce, distribute, modify, or use any of our content without prior written consent from
Valid Dad.

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9. User Conduct

When using our Site, you agree not to:

Use the Site for any unlawful purpose.
Attempt to gain unauthorized access to any part of the Site or its related systems
Transmit any harmful, offensive, or disruptive content.
Engage in any activity that could damage or impair the Site's functionality.

Resell our products for commercial gain without written authorization.

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10. Privacy Policy

Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, and protect your personal information in compliance with applicable data protection laws.

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11. Disclaimer of Warranties

The Site and all products are provided on an "as is" and "as available" basis. Valid Dad makes no warranties, express or implied, regarding the Site's operation, accuracy, or the suitability of products for any particular purpose.

To the fullest extent permitted by law, we disclaim all warranties, including implied warranties of merchantability and fitness for a particular purpose.

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12. Limitation of Liability

To the maximum extent permitted by applicable law, Valid Dad shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the Site.
Any errors or omissions in content.
Unauthorized access to your personal information.
Any third-party conduct on the Site.

Our total liability for any claim related to your purchase shall not exceed the amount paid for the specific product giving rise to the claim.

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13. Indemnification

You agree to indemnify, defend, and hold harmless Valid Dad and its owners, employees, and affiliates from any claims, damages, liabilities, costs, or expenses (including legal fees) arising from your violation of these Terms or your use of the Site.

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14. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in accordance with applicable arbitration rules.

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15. Modifications to the Site

Valid Dad reserves the right to modify, suspend, or discontinue any part of the Site at any time without liability to you.

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16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

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17. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Valid Dad regarding your use of the Site and supersede all prior agreements or understandings.

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18. Contact Us

If you have any questions about these Terms of Service, please contact us:

Valid Dad
 

info@validdad.com 

www.validdad.com

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By shopping at Valid Dad, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.